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Frequently Asked Questions
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What are your rates?

Should I make a reservation?

Do I need insurance?

Can I pay for my unit over the phone?

What type of payment do you accept?

What is the minimum rental period?

What kind of documentation do I need to rent a unit?

How long will it take to complete my transaction on move-in day?

What are your hours of operation?

What are your rates?

Our rates vary depending on size and type of storage. A complete list of rates is available in Sizes and Rates.

Should I make a reservation?

Availability changes on a daily basis. In order to make sure that the space you want is available when you need it, we recommend that you contact our rental office in advance.

Do I need insurance?

Insurance is the tenant’s responsibility.  Check your homeowner's or renter's policy to see if you are already covered, or apply for insurance coverage from a company that specializes in self-storage insurance. We provide new tenants with a brochure from one of these companies.

Can I pay for my unit over the phone?

You will need to visit the facility to lease your unit and make the initial payment. After that, you may call to make payments via credit card.

What type of payment do you accept?

We accept checks, money orders, Visa and MasterCard. Payments may be made in person or in our night payment box. WARNING:  Do NOT put cash in the night payment box.

What is the minimum time that I can store for?

The minimum rental period is 1 month.

What kind of documentation do I need to rent a unit?

You must be 18 years of age and have a valid photo ID such as a driver’s license, federal ID, school ID or military ID in order to lease a unit.

How long will it take to complete my rental transaction?

The entire process should take less than 10 minutes. This could vary depending on the number of customers ahead of you when you arrive. Mornings are better than afternoons

What are your hours of operation?

Please click here for our office and gate hours.

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